Since 1986, Rieter provides preventive and repair services with one goal in mind: fully satisfy its customers. Certified repair service experts provide both on-site repair and workshop repair services, supported by extensive stock of genuine Rieter parts. They do not only fix mechanical and electronic items, they provide customers with high quality support like required calibration or upgrades and extend the lifetime of equipment.
- Lower risk of breakdowns
- Enhance lifetime of equipment
- Component level repairs
- Reliable quality
Electronic repair services
With a wide range of test equipment and software tailored for individual product requirements, Rieter experts are well-equipped to perform all levels of repair. Each electronic item received for repair goes through a careful examination and follows electrostatic discharge procedures. Components and parts are thoroughly and accurately diagnosed and tested under simulated conditions. To keep up with evolving technologies and new Rieter products, Rieter electronic specialists are constantly trained in one of the core facilities in Switzerland, Germany or Czech Republic.
Mechanical Repair Services
Mechanical parts are subject to wear and tear in the normal run. Their longevity depends on various factors such as the hours of operation, maintenance and other influences which vary from mill to mill.
Rieter mechanical repair services provide reliable, long-lasting and cost-efficient solutions thanks to stringent standards and rigorous processes such as:
- Replacement by original parts
- Advanced cleaning of internals
- State-of-the-art test jigs for inspection with respect to various parameters to conform with Rieter standards
Strategic and Local
With more than 25 repair service centers strategically located across the globe, customers get immediate support at their doorstep. Each repair center is fully equipped with the necessary testing and calibration devices for high-quality repair. Some of them feature extensive local stock for exchange parts, exchange modules and components to keep the downtime of machines to a minimum. Depending on the situation, Rieter provides on-site repair service.