Submit A Service Request

SSM provides quick and hassle-free technical support via online form or phone to assist customers promptly.

SSM provides straight forward and fast support services. Submit your technical support request via the online form.

Machine Data

Enter the details of the machine for which you need spare parts or support.

Machine type

Machine number (MC N⁰)

Machine terminal version

Control unit version

Additional machine information:

Your Support Request

This inquiry concerns

Mechanical issue

Electronic issue

Textile technology issue

‌Please describe your issue as detailed as possible:

Your Contact Details

Salutation*

Mrs

Diverse

First name*

Last name*

E-mail*

Company/Organization*

Street

Zip code

City

Country

Phone

Privacy*

By submitting this form and after having read the privacy statement, I agree and consent to the collection, use, and disclosure of my personal data in accordance with the privacy statement.*