Engaging with Stakeholders

Engaging with all stakeholders to create long-term value

Discussion among business people in a meeting room.

Rieter engages in a lively exchange with internal and external dialog groups. This ensures that the company is able to include a wide range of viewpoints in its corporate management and thus create long-term value. Personal contact remains important, even though digital forms of communication are gaining in importance.

The main stakeholders for Rieter are customers, employees, suppliers, the financial community, investors, local communities and NGOs, regulatory authorities and industry associations, universities (research and partnerships), the public and the media. The company conducted a comprehensive materiality analysis in 2023.


Rieter offers cutting-edge technology that enables customers to maintain and strengthen their competitiveness in a demanding environment. Sales, textile technologists, service experts and customer training teams are in close contact with customers and support them in realizing the full potential of Rieter products and systems through knowledge transfer and training. In 2023, Rieter conducted a representative survey among its customers based on the Net Promoter Score.


Rieter is an innovative technology leader thanks to the know-how, competence and passion of its employees. Diversity plays an important role for the globally active group. This includes cultural and age diversity in addition to the promotion of women.


Rieter attaches strategic importance to its supplier relationships. The company cooperates closely with them to minimize social and environmental risks along the supply chain and to promote sustainable development. Rieter therefore enhances the overall value creation and adds value for all.

Financial community

Rieter maintains a lively exchange with the financial community to ensure transparency and build trust. Rieter is stepping up its focus on non-financial reporting and is creating the basis to meet the upcoming regulatory requirements in Environment, Social and Corporate Governance matters both in Switzerland and the European Union. The company also works with ESG rating agencies and addresses questions from NGOs on sustainability issues.


The Rieter Group regularly informs shareholders about the course of business by means of the integrated Annual Report (including the report on non-financial matters), Semi-Annual Reports as well as the Annual General Meeting. The company also maintains an ongoing dialog with institutional investors that hold Rieter shares by hosting roadshows and investor days. Through open communication, Rieter aims to attract a shareholder base that is as broadly diversified as possible, international and focused on the long term.

Local community and NGOs

Rieter has close ties with its locations worldwide. The company is one of the largest employers in the respective regions: Changzhou (China), Ústí nad Orlicí (Czech Republic), Wing (India) and Winterthur (Switzerland). Rieter’s commitment to cultural, educational and charitable activities is particularly strong in these regions.

Regulatory authorities and industry associations

As a leading company in textile machinery technology, Rieter is an active member of the relevant industry associations, such as Swissmem.

Universities – research and partnerships

For decades, Rieter has been working with top-class research institutes worldwide with a view to further expanding its technology leadership. Since September 1, 2023, Dr. Alisa Rupenyan has held the endowed professorship for Industrial Artificial Intelligence at the ZHAW School of Engineering, which Rieter supports together with the Johann Jacob Rieter Foundation. 

Rieter has a network of partnerships with European universities with which it works on projects aimed at increasing the recycled content of fine recycled cotton ring yarns. These include the Swiss Federal Institute of Technology (Switzerland), the University of Leeds (UK), the Technical University of Liberec (Czech Republic) and Saxion University of Applied Sciences (Netherlands).

Public and media

Rieter informs the public and the media in a transparent and open manner. The financial media, in particular, play a major role in this context. Daily newspapers are also given special attention, as they are important to the respective local populations.